Courier Fraud Alert

Lincolnshire Police.
Lincolnshire Police.

The National Fraud Intelligence Bureau have been alerted by Lincolnshire Police of scams being carried out by criminals known as ‘courier fraud’.

The criminals posing as police or bank staff, contact victims by phone, advising them that their account has been compromised and to withdraw large sums of cash or relinquish payment cards, subsequently collected from their home by bogus couriers.

The fraudsters contact victims by telephone, informing them that their accounts have been fraudulently accessed or that the bank has increased security. Victims are then instructed to contact a false helpline or to redial a legitimate number, with the current line kept open. The victim is then instructed to attend their bank and withdraw money (typically ranging into several thousands) or make cards and pin numbers available, with both subsequently collected from home by a bogus courier.

Reporting trends received over the last six months present evidence of similar scams potentially identifying this to be occuring on a national scale. Victims targeted are typically elderly/retired and may be more vulnerable to the scam.

The police warning that should you receive a call of this type, do not disclose any personal or billing information.

If you receive such a call and if you want to contact your bank, use an independently sourced telephone number and call from another line e.g. mobile phone.

If you have handed over any details to the fraudsters, call your bank and cancel your cards immediately.

Should bank staff encounter a customer suspected to be requesting a withdrawal under these circumstances, they are advised to ask for the reasons for this, recording as much information as possible. Staff are then advised to contact police, advising the customer of doing so immediately.

If you have been affected by this, or any other scam, report it to Action Fraud by calling 0300 123 2040, or visiting