Hospital trust set to celebrate the changes


Hospital staff will be celebrating their success in making significant improvements to patient care at an event in Sleaford this month.

United Lincolnshire Hospitals NHS Trust recently introduced a new way of working that puts staff in the driving seat of identifying and delivering real, practical change that benefits patients.

The approach is called Listening into Action (LiA) and the trust is one of over 30 organisations nationally that are taking part. This has involved staff surveys and listening events to identify areas that need improvements, with teams then working together to make those changes.

The Pass it On event on January 24 at the New Life Centre in Sleaford is an opportunity for those teams to showcase the results to stakeholders such as local organisations, councillors and the press.

Teams have worked on issues including improving patient experience, improving the state of case notes, reducing bureaucracy, improving care of hip fracture patients and ensuring safe discharge from hospital seven days a week.

LiA has been led by the trust’s chief executive Jane Lewington, who said: “In July I held Big Conversations with over 400 staff to listen to what matters to them in helping them deliver a quality service. From the feedback we identified our priorities for action.”

The Pass It On event will be an opportunity to celebrate progress so far and to launch the trust’s next 20 LiA teams.