A Sleaford GP practice has been flagged up as being a priority to be visited by the Care Quality Commission (CQC).
For the first time, information on every general practice in England has been analysed and published by the CQC.
‘Intelligent monitoring’, as it is known, focuses on surveys and statistics of patient experience, care, management and treatment to prioritise new in-depth inspections.
Sleaford Medical Group’s practice in Boston Road has been given a Band One (out of six) rating, grouping it with those where there is the highest priority for an inspection.
The report that accompanied the banding highlighted such issues as patients saying they did not feel as though they were always being treated with care and concern by their GP, that they were not always satisfied that they got to see the GP they preferred, dissatisfaction with opening hours and the overall experience and concerns over privacy when patients were discussing their case at reception.
The banding is not a judgment, this will come following an inspection next year.
Alison Lowerson, practice manager at Sleaford Medical Group, said: “We are aware that the report on the practice highlights a small number of risk areas and we will work with the practice to understand these and to establish what support we can provide, but the report is in no way a judgment on GPs. The practice was recently inspected by the CQC and no major concerns were reported.”