Consistent high demand for NKDC’s housing services and advice is leading to the need to appoint an additional officer.
The team of housing needs officers will increase to four as the anticipated annual need for housing advice from people facing potential homelessness is expected to remain at more than 900 cases a year – including owner-occupiers and private rentals.
Coun Stewart Ogden, Executive Board member, said: “It is in the wider work of housing advice and homelessness prevention, where we have seen a particular surge. Each case is complex and varied and may include family exclusion and relationship breakdown or financial hardship. Each one receives individual advice and assistance regarding their rights, responsibilities and options to remain or secure alternative accommodation.”
Last year officers prevented 822 cases of homelessness, offering support in a further 920 cases, including negotiating with lenders and landlords, support agencies and budgeting. As public awareness of the services increases, so has demand, possibly explaining a doubling of the caseload in five years.