Champagne corks are popping at Lincolnshire estate agents Pygott & Crone after winning a top national award - for the second year running.
Pygott & Crone, which employs about 100 people in offices in Grantham, Sleaford, North Hykeham, Spalding, Boston, Holbeach, Lincoln and London has been named the 2015 Relocation Agent Network Agent of the Year.
The award was presented at the Relocation Agent Network Awards Dinner held at London’s Park Plaza Riverbank Hotel.
Nathan Emerson, Pygott & Crone partner and regional chairman, said: “We are beyond excited to have been named Relocation Agent Network’s Agent of the Year.
“The Network’s top award could not have been won without the hard work, commitment, enthusiasm and professionalism of every member of the Pygott & Crone team.
“It’s a clear message to all of our buying and selling customers – the service that Pygott & Crone provides is the very highest in Lincolnshire, the Midlands and across the Relocation Agent Network.”
Richard Tucker, Relocation Agent Network’s managing director, said: “We were delighted to announce that Pygott & Crone has won Relocation Agent Network’s most coveted award.
“The team’s commitment to outstanding customer service has been demonstrated time and time again.
“As the highest accolade that we can give, the Agent of the Year award shows that – in our opinion – Pygott & Crone is among the UK’s most accomplished estate agents.”
The Agent of the Year Award is the most coveted prize given by the Relocation Agent Network, which is a national network of selected estate agents.
Nominees are selected for the award for outstanding service that they have provided to their customers.
They are judged on all aspects of estate agency, from marketing to customer care, professionalism to experience and reputation to commitment, which are all analysed in detail to decide the winner.
In addition to collecting the night’s top prize, Pygott & Crone was also awarded two more accolades. They were the Best Agent Regional Award – East Midlands and the Customer Relocation Award.
The black tie evening awards dinner was hosted by comedian Tim Vine who presented Pygott & Crone with the award.
The Best Agent Regional award recognises a member’s overall contribution to Relocation Agent Network, their ability to achieve customer satisfaction and a strong market share locally.
The Customer Relocation Awards recognise members that have generated the greatest number of referrals over the past year.
Referrals are an important element of Relocation Agent Network: if a customer plans to relocate to another area of the country, their Network agent will recommend that the relocating area’s local member assist in their move to the new location.